3/18/2024 0 Comments Reset my pandora passwordBut you WILL need an empty SDcard, that can be as small as you like (I just used a 32MB SDcard for testing) and on that you can set up a boot-able partition. Without any dent in their subscribers numbers, nothing will be done to solve this issue.It's a bit of an effort,yes, but there is no need to install the firmware to SD, if you want to change the password. Unfortunately these are all left "open" with more questions than answers. Reddit is filled with posts that pertain to this issue. This is obviously their defective "suspicious activity" detecting algorithm that will cost them money in the long run. After being paying customer for 5+ years with no prior issues, this happened to me. I ended up stopping auto renew on my account, got a subscription on alternative platform, moved my family there, transferred my playlists, and eventually canceled my family premium subscription. At some point I said - enough, this should be fun, not a hassle. When I started to be more demanding and less polite, they completely ignored me and stop responding to my inquiries. They would always quote "we care about the security of your account" while at the same time there is no option to enable Multifactor Authentication on the account. Nobody was able to provide me with the reason why this happens. Basically random techs will respond to your queries/responses. Looks like Spotify does not have a concept of case ownership. They were basically rehashing the same thing what Tier 1 support told me already, but now instead of live chat it was back and forth emails. If you think escalation team solved my issue. Upon assuring that I do not use any public VPN's, app reinstalls, they finally escalated the case. They had me reinstall the app on all my devices, reset password once again ( like the past 8 resets were not enough), asked if I use VPN because apparently "hackers" use VPN's too (seriously got to tell that to my Chief Information Security Officer). After 4-5 resets, it was less frequent, about once every 10-12 days. Super frustrating when you actually asleep, you wake up in the morning to go to work and you can't play music. My password resets started happening sometime in July on exactly one week mark (Sunday nights specifically). While reading your post, it sounds exactly like my problem that I have experienced. Maybe a few more cases will escalate this as a formal bug in their security algorithm. Out of desperation, I'm sharing this story here to find out if anyone else is having this problem. None of these has stopped the weekly resets. It has happened SEVEN times so far! I suspect I'll see an 8th email this Wednesday.Ĭustomer service suggested that I do not use the Windows app on any PC that has a VPN -which I did- and to try not to have the app open on multiple devices at the same time -which I also did. And then I reset it, and have to re-login to all my devices. Now, does any of that looks suspicious, or unusual for a paying user? Because starting the 3rd week of June, every Wednesday, I get a password reset email, usually during the afternoon. At home I also have a few Amazon Echo and Google home devices and sometimes I switch to those. On Thursday and Friday I work from home so I listen there, usually playing in one PC and remotely controlling from another. Sometimes I listen on my phone while commuting. I have a fairly regular usage pattern: Mon to Wed, I listen at my home PC in the morning, then at my office PC during work hours, and back on my home PC at night. I have contacted tech support about this and, while gracious and apologetic, they have not helped. Multiple PCs, Android phone and smart speakersįor almost two months now, Spotify has been resetting my account password almost every week, due to "suspicious activity". "Password Reset" on an almost weekly basis.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |